Free delivery for orders above Rs. 199

SHIPPING CHARGES & TRANSIT TIME

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​We offer free delivery all over India for orders above Rs. 199/-

It usually takes 4-6 business days to be at your doorstep.

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For orders below Rs. 199/-

Shipping charges vary according to the weight. The charges are as follows:

• 0 to 0.5 kg           : Rs. 50/-

• 0.51 to 1.0 kg       : Rs. 80/-

• 1.01 to 2.0 kgs     : Rs. 140/-

• 2.01 kgs & above : Rs. 180/-

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RETURNS (IF APPLICABLE)

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Our policy lasts 7 days after the date of delivery of the order. Beyond 7 days of the delivery of your order, unfortunately, we will not be able to offer you a refund, return or exchange.

 

We accept returns only under the following circumstances:

• In any chance if you have received a product that is different than what you had ordered, you need to notify us by email with the same within 24 hours. So that we can process your application for returns. (To be eligible for a return, your item must be unused and in the same condition that you received it.)

• If the product has a manufacturing defect then you can email us directly regarding the same within 24 hours. (Please attach unboxing video for us to process the case.)

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REFUNDS (IF APPLICABLE)

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Once your return is received and inspected, we will send an email to notify you that we have received your returned item. If applicable for a refund and approved, then your refund will be processed within 7-10 days.

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​EXCHANGES (IF APPLICABLE)

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We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email with unboxing video at help@mimikry.in